Customer Care

Email

hello@cloudninebyskye.com

We aim to respond within 1–2 business days.

Connect With Us

Stay inspired and follow our journey.

Instagram

@cloudnine_byskye

Facebook

Cloud Nine Byskye

Business & Collaborations

For wholesale enquiries, partnerships, media, or collaborations, please contact:

hello@cloudninebyskye.com

Customer Support Hours

Monday – Friday

9:00 AM – 5:00 PM (AEST)

Closed on weekends and Australian public holidays.

Frequently Asked Questions

Before contacting us, you may find the answer in our FAQ, Shipping Policy, or Returns & Refund Policy.

Thank you for choosing Cloud Nine by Skye.

For the dreamers and the stargazers.

Any question?

We Are Ready to Listen

Our multi-lingual support team can help with questions about local payment methods, regional shipping, and more.