FAQs

Answers to your common questions about orders, shipping, and returns

FAQ

Can I cancel order?

Contact us quickly before dispatch; changes aren't always possible afterward.

How to track order?

You'll get a confirmation email, then another with tracking once shipped.

What if my shipping address is wrong?

Reach out immediately; if undelivered, we'll update your address when possible.

Do you ship internationally?

Yes, to certain countries with shipping costs shown at checkout.

Can I return items?

Eligible items returned within 14 days per our returns policy.

Are your food products halal certified?

Halal certification appears on packaging or product page where applicable.